Privacy Policy for Swift Mobile App
1. Introduction
At Swift, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using the Swift Mobile App (“App”).
2. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Payment information
- Home address or pick-up/drop-off locations
b. Non-Personal Information
- Device information (e.g., operating system, device model, IP address)
- Usage data (e.g., app features accessed, time spent on the App)
- Location data (e.g., GPS location for ride scheduling)
3. How We Use Your Information
We use your information to:
- Provide and improve our transportation services.
- Facilitate ride scheduling and payments.
- Communicate with you regarding your bookings, updates, or promotional offers.
- Analyze usage trends to enhance the App’s functionality.
- Comply with legal obligations.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: To process payments, provide customer support, or perform analytics.
- With Drivers: To coordinate pick-up and drop-off details.
- For Legal Purposes: When required to comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data.
- Opt-Out: Opt-out of marketing communications or data collection for analytics.
To exercise these rights, please contact us at privacy@swiftyride.com.
7. Data Retention
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
9. Children’s Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.
10. International Data Transfers
If you are accessing the App from outside the United States, please note that your data may be transferred to, stored, and processed in the United States. By using the App, you consent to such data transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted in the App with the “Last Updated” date. Continued use of the App constitutes your acceptance of the changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: privacy@swiftyride.com
- Phone: +13512357072
- Mailing Address: Swift, 52 Cummings Park Dr, Woburn, Suite 315, 01801 MA, Boston, MA