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Terms of Use

Terms of Use for Swift Mobile App

1. Acceptance of Terms

By downloading, accessing, or using the Swift Mobile App (“App”), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the App.

2. Services Provided

Swift is a mobile application that allows users to schedule and manage non-emergency medical transportation services. The App’s features include, but are not limited to:

  • Scheduling rides in advance.
  • Managing trip details.
  • Viewing trip history.

3. User Responsibilities

  • Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use the App.
  • Account Information: You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
  • Prohibited Activities: Users are prohibited from:
    • Using the App for unlawful purposes.
    • Interfering with or disrupting the functionality of the App.
    • Attempting to reverse-engineer or decompile the App.

4. Booking and Payments

  • Booking: Ride bookings must be made in accordance with the App’s procedures.
  • Cancellations: Users may cancel rides based on the cancellation policy outlined within the App.
  • Payments: Payment for services is processed through the App’s integrated payment gateway. Users agree to pay all applicable fees.

5. Privacy Policy

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

6. Limitation of Liability

To the fullest extent permitted by law:

  • Swift and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of the App.
  • Swift does not guarantee uninterrupted or error-free operation of the App.

7. Termination

Swift reserves the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including violation of these Terms of Use.

8. Updates and Modifications

We may update these Terms of Use from time to time. Continued use of the App after such updates constitutes your acceptance of the revised terms.

9. Governing Law

These Terms of Use are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles.

10. Contact Information

For questions or concerns about these Terms of Use, please contact us at:

11. Dispute Resolution

Any disputes arising from the use of the App will be resolved through binding arbitration in Boston, Massachusetts, as per the rules of the American Arbitration Association.

12. Miscellaneous

  • Severability: If any provision of these Terms of Use is found to be unenforceable, the remaining provisions will remain in full force and effect.
  • Entire Agreement: These Terms of Use constitute the entire agreement between you and Swift regarding the App.
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