Transportation should never be the reason a patient misses care. Swift delivers reliable, respectful door-to-door non-emergency medical transportation (NEMT) across the Boston area — built for hospital discharges, dialysis patients, recurring treatments, and community programs. Read on to see our services, how we operate, and quick ways to get started.

Services we sell (what you can buy today)

  • Hospital discharge transport — same-day or scheduled pick-ups coordinated with discharge teams to reduce bed holds.

  • Dialysis & recurring care rides — weekly or monthly scheduling for ongoing treatments (set-and-forget).

  • One-off appointment transport — door-to-door for follow-ups, diagnostics, and specialist visits.

  • Same-day & custom scheduling — flexible windows for urgent or planned needs.

  • Group & community shuttles — scheduled runs for senior centers, clinics, and outreach events.

  • Caregiver support services — trained drivers who assist with mobility aids and respectful boarding/unboarding.

(Each ride includes confirmation messages and pre-trip readiness checks.)

How Swift works — simple, predictable process

  1. Request — Book a ride or request a pilot via https://swiftyride.com/home/ or https://swiftyride.com/home/b2b/.

  2. Confirm — We confirm pickup windows and send reminders to the patient/caregiver.

  3. Pickup — Trained driver arrives, offers door-to-door assistance and completes the trip.

  4. Report — Providers can receive ride status and basic KPIs during pilots.

Why providers and partners buy Swift

  • Reduce no-shows: Reliable pickups + reminders = better appointment adherence.

  • Faster discharges: Coordinated same-day rides clear beds and reduce hold times.

  • Lower admin burden: We manage bookings, driver logistics and status updates.

  • Better patient experience: Respectful drivers, clean vehicles, and consistent communication.

  • Measurable pilots: Short pilots (30–60 days) with KPI reports to prove impact before rolling out.

Partner with Swift for scheduled shuttles and recurring programs: https://swiftyride.com/home/b2b/ — info@swiftyride.com

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NEMT